Context

Why are carriage charges changing?

Fuel costs
 
Delivery
 
Stock and goods

Like many businesses operating across the distribution and logistics sector, we continue to experience increased parcel carriage costs. Rising fuel prices and additional fuel surcharges imposed by carriers are placing further pressure on the cost of delivering orders to our customers.

We have worked hard to absorb these increases wherever possible. However, due to the continued rise in these costs, we now need to make an adjustment to our carriage charges.

This adjustment directly reflects the impact of rising fuel prices and carrier fuel surcharges across the logistics sector.

We appreciate that any increase in costs requires careful consideration and this decision has not been taken lightly.

We will continue to monitor fuel prices and carrier surcharges closely, reviewing our carriage charges in line with any changes.

Our new carriage charges

From [DATE], the following carriage charges will apply. Please use the table below to understand the revised cost based on your order value and chosen delivery service.

Delivery service Over £175 goods value Under £175 goods value
UK mainland: next-day delivery Free £9.00 per consignment
UK mainland: two-day delivery Free £5.40 per order
UK mainland: before 10:30am £10.65 per box £17.65 per box
UK mainland: before 12pm (midday) £7.00 per box £10.35 per box
UK mainland: Saturday before 12pm (midday) £20.80 per box £22.85 per box
UK mainland: Saturday before 5:30pm £13.00 per box £16.15 per box
Isle of Man and Scottish isles £12.45 per box £15.60 per box

 

We’re here to support you

We understand that changes to business costs matter. Our team is available to answer any questions about the new charges and help you understand how they apply to your orders.

Speak to our team

Our commitment

Supporting your business beyond delivery

Our priority remains in providing the combination of service, choice, support and reliability that helps our customers do business effectively.

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Reliable delivery network

We remain focused on maintaining the dependable and consistent delivery service our customers rely on.

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Extensive product availability

Access a broad choice of apparel, workwear and accessories from leading brands, supported by extensive stock availability.

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Dedicated customer support

Our team is available to help with product, order and account enquiries whenever you need additional support.

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Tools to support your business

Useful online features, product information, imagery, marketing resources and services that make doing business with Ralawise easier.

Have a question about the changes?

Our team is here to help. If you have any questions or concerns regarding the revised carriage charges, please get in touch.

Contact our team

Thank you for your continued business and understanding.
The Ralawise Team

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